Data Protection

Telefon

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+49 221 423 200 44

(Buchungen nur online!)

E-Mail

Schreibt uns eine E-Mail:

kontakt@glowingrooms-koeln-city.de

Anfahrt

Aachener Str. 68
50674 Köln

Anfahrt

The person responsible within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Sportzfreund GmbH

Managing Directors Frank Spalke and Sven Petersen

Frankenstrasse 29
51427 Bergisch Gladbach

Your rights as a data subject

You can exercise the following rights at any time using the contact details of our data protection officer:

Information about your data stored by us and its processing (Art. 15 GDPR),
Correction of inaccurate personal data (Art. 16 GDPR),
Deletion of your data stored by us (Art. 17 GDPR),
Restriction of data processing if we are not yet permitted to delete your data due to legal obligations (Art. 18 GDPR),
Objection to the processing of your data by us (Art. 21 GDPR) and
Data portability, provided that you have consented to data processing or have concluded a contract with us (Art. 20 GDPR).

If you have given us your consent, you can revoke it at any time with effect for the future.

You can contact a supervisory authority at any time with a complaint, for example the competent supervisory authority in the federal state in which you live or the authority responsible for us as the controller.

A list of supervisory authorities (for the non-public sector) with addresses can be found at: HTTPS://WWW.BFDI.BUND.DE/DE/SERVICE/ANSCHRIFTEN/LAENDER/LAENDER-NODE.HTML.

Collection of general information when visiting our website

Type and purpose of processing:

When you access our website, i.e. if you do not register or otherwise provide information, information of a general nature is automatically recorded. This information (server log files) includes the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and similar.

They are processed in particular for the following purposes:

Ensuring a smooth connection to the website,

Ensuring smooth use of our website,
Evaluation of system security and stability as well as
to optimize our website.

We do not use your data to draw conclusions about you personally. We may statistically evaluate information of this kind anonymously in order to optimize our website and the technology behind it.

Legal basis and legitimate interest:

The processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipient:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Storage period:

The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for the data used to provide the website when the respective session has ended.

If the data is stored in log files, this is the case after 14 days at the latest. Storage beyond this period is possible. In this case, the users’ IP addresses are anonymized so that it is no longer possible to assign the calling client.

Provision required or necessary:

The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be restricted. For this reason, an objection is excluded.

Cookies

Like many other websites, we also use so-called “cookies”. Cookies are small text files that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website. You can delete individual cookies or the entire cookie inventory. You will also receive information and instructions on how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you will find the necessary information under the following links:

Mozilla Firefox: HTTPS://SUPPORT.MOZILLA.ORG/DE/KB/COOKIES-LOESCHEN-DATEN-VONWEBSITES-ENTFERNEN
Internet Explorer: HTTPS://SUPPORT.MICROSOFT.COM/EN-US/HELP/17442/WINDOWS-INTERNET-EXPLORER-DELETEMANAGE-COOKIES
Google Chrome: HTTPS://SUPPORT.GOOGLE.COM/ACCOUNTS/ANSWER/61416?HL=EN
Opera: HTTP://WWW.OPERA.COM/HELP
Safari: HTTPS://SUPPORT.APPLE.COM/KB/PH17191?LOCALE=EN_US&VIEWLOCALE=EN_US

Storage period and cookies used:

If you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:

_fbp: 4 months
_ga_CXCZ627EE1: 1 year
_gat_gtag_UA_56182815_1: 24h
_ga: 2 years
_gid: 24h
language: 1 year
moove_gdpr_popup: 1 year

Technically necessary cookies

Type and purpose of processing:

We use cookies to make our website more user-friendly. Some elements of our website require that the browser that is accessing the website can be identified even after a page change.

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after changing pages.

We need cookies for the following applications:

Legal basis and legitimate interest:

The processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in a user-friendly design of our website.

Recipient:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Provision required or necessary:

The provision of the aforementioned personal data is neither legally nor contractually required. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services may be unavailable or restricted.

Contradiction

Please read the information about your right of objection under Art. 21 GDPR below.

Cookies that are not technically necessary

We also use cookies to better tailor the offering on our website to the interests of our visitors or to generally improve it based on statistical evaluations.

To find out which providers set cookies, please refer to the information below on the display, tracking, remarketing and web analysis technologies used.

Legal basis:

The legal basis for this processing is your consent, Art. 6 (1) (a) GDPR.

Recipient:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

For further recipients, please refer to the information below on the display, tracking, remarketing and web analysis technologies used.

Third country transfer:

For information on this, please refer to the lists of the individual display, tracking, remarketing and web analysis providers.

Provision required or necessary:

Of course, you can also view our website without cookies. Web browsers are usually set to accept cookies. In general, you can deactivate the use of cookies at any time via the settings in your browser (see Revocation of Consent).

Please note that individual functions of our website may not work if you have deactivated the use of cookies.

Revocation of consent:

You can revoke your consent at any time using our cookie consent tool.

Profiling:

To what extent we analyze the behavior of website visitors with pseudonymized user profiles, please refer to the information below on the display, tracking, remarketing and web analysis technologies used.

Registration on our website

Type and purpose of processing:

To register on our website, we require some personal data, which is transmitted to us via an input mask.

At the time of registration, the following data is also collected:

Your registration is required to provide certain content and services on our website.

Legal basis:

The data entered during registration is processed on the basis of the user’s consent (Art. 6 Para. 1 lit. a GDPR).

Recipient:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Storage period:

Data will only be processed in this context as long as the corresponding consent has been given.

Provision required or necessary:

The provision of your personal data is voluntary and based solely on your consent. Without the provision of your personal data, we cannot grant you access to the content we offer.

Provision of paid services

Type and purpose of processing:

In order to provide paid services, we request additional data, such as payment details, in order to process your order.

Legal basis:

The processing of data necessary to conclude the contract is based on Art. 6 (1) lit. b GDPR.

Recipient:

Recipients of the data may be contract processors.

Storage period:

We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax requirements.

Provision required or necessary:

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to the content and services we offer.

Type and purpose of processing:

To deliver our newsletter, we collect personal data that is transmitted to us via an input mask.

We require a valid email address for effective registration. To verify that registration is actually made by the owner of an email address, we use the “double opt-in” procedure. To do this, we log the registration for the newsletter, the sending of a confirmation email and the receipt of the response requested here. No further data is collected.

Legal basis:

Based on your express consent (Art. 6 Para. 1 lit. a GDPR), we will regularly send you our newsletter or similar information by e-mail to the e-mail address you provided. You can revoke your consent to the storage of your personal data and its use for sending newsletters at any time with effect for the future. There is a corresponding link in every newsletter. You can also unsubscribe directly on this website at any time or inform us of your revocation using the contact option provided at the end of this data protection notice.

Recipient:

Recipients of the data may be contract processors.

Storage period:

In this context, the data will only be processed as long as the corresponding consent is given. After that, it will be deleted.

Provision required or necessary:

The provision of your personal data is voluntary and solely based on your consent. Unfortunately, we cannot send you our newsletter without your consent.

Revocation of consent:

You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. You can unsubscribe using the link included in every email or by contacting the data protection officer or the person responsible for data protection listed below.

Contact Form

Type and purpose of processing:

The data you enter will be saved for the purpose of communicating with you individually. For this purpose, you must provide a valid email address and your name. This is used to assign the request and then answer it. Providing further data is optional.

Legal basis:

The data entered into the contact form is processed on the basis of a legitimate interest (Art. 6 Para. 1 lit. f GDPR).

By providing the contact form, we would like to make it easy for you to contact us. The information you provide will be stored for the purpose of processing your request and for possible follow-up questions.

If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 Para. 1 lit. b GDPR).

Recipient:

Recipients of the data may be contract processors.

Storage period:

Data will be deleted no later than 6 months after the request has been processed.

If a contractual relationship is established, we are subject to the statutory retention periods according to the German Commercial Code (HGB) and will delete your data after these periods have expired.

Provision required or necessary:

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, email address and the reason for the request.

Use of Google Analytics

If you have given your consent, Google Analytics is used on this website, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: “Google”). Google Analytics uses so-called “cookies”, i.e. text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Further information on terms of use and data protection can be found at HTTPS://WWW.GOOGLE.COM/ANALYTICS/TERMS/DE.HTML and at HTTPS://POLICIES.GOOGLE.COM/?HL=DE .

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.

The data we send and which is linked to cookies, user IDs (e.g. user ID) or advertising IDs is automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.

Revocation of consent:

You can prevent tracking by Google Analytics on our website by CLICKING THIS LINK. This will install an opt-out cookie on your device. This will prevent Google Analytics from collecting data for this website and for this browser in the future, as long as the cookie remains installed in your browser.

You can also prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: Browser ADD ON TO DEACTIVATE GOOGLE ANALYTICS .

Use of Google Maps

We use Google Maps on this website. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). This enables us to show you interactive maps directly on the website and enables you to conveniently use the map function.

You can find more information about data processing by Google in the Google privacy policy: HTTPS://POLICIES.GOOGLE.COM/PRIVACY. There you can also change your personal data protection settings in the data protection center.

Detailed instructions on how to manage your own data in connection with Google products can be found here: HTTPS://WWW.DATALIBERATION.ORG.

When you visit the website, Google receives information that you have accessed the corresponding subpage of our website. This happens regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data is assigned directly to your account.

If you do not want to be assigned to your Google profile, you must log out of Google before activating the button. Google saves your data as user profiles and uses them for the purposes of advertising, market research and/or needs-based design of its websites. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.

Revocation of consent:

The provider does not currently offer any option for a simple opt-out or for blocking data transfer. If you want to prevent your activities on our website from being tracked, please revoke your consent for the corresponding cookie category or all technically unnecessary cookies and data transfers in the cookie consent tool. In this case, however, you may not be able to use our website or may only be able to use it to a limited extent.

Embedded YouTube videos

We embed YouTube videos on our website. The operator of the corresponding plug-ins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter “YouTube”). YouTube, LLC is a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA (hereinafter “Google”). When you visit a page with the YouTube plug-in, a connection is established to YouTube servers. YouTube is informed which pages you visit. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.

When a YouTube video is started, the provider uses cookies that collect information about user behavior.

Further information on the purpose and scope of data collection and processing by YouTube can be found in the provider’s privacy policy. There you will also find further information on your rights and setting options for protecting your privacy (HTTPS://POLICIES.GOOGLE.COM/PRIVACY).

Revocation of consent:

Google AdWords

Our website uses Google Conversion Tracking. The operator of the Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have reached our website via an ad placed by Google, Google Adwords will place a cookie on your computer. The cookie for conversion tracking is placed when a user clicks on an ad placed by Google.

If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked across AdWords customers’ websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

For more information about data processing by Google, please see the Google privacy policy: HTTPS://POLICIES.GOOGLE.COM/PRIVACY. There you can also change your personal data protection settings in the data protection center.

Revocation of consent:

Use of Google Remarketing

This website uses the remarketing function of Google Inc. The operator of the Google Remarketing services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”).

The function is used to present interest-based advertisements to website visitors within the Google advertising network. A so-called “cookie” is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he or she visits websites that belong to the Google advertising network. On these pages, the visitor can be presented with advertisements that relate to content that the visitor has previously viewed on websites that use the Google remarketing function.

Revocation of consent:

SECUPAY ONLINE PAYMENTS

The controller has integrated the components secupay.Kreditkarte as well as SOFORT and PayPal via secupay from secupay AG (hereinafter “secupay”), Goethestr. 6, 01896 Pulsnitz, on this website. secupay is a payment institution within the meaning of the Payment Services Supervision Act (ZAG) and is registered with the Federal Financial Supervisory Authority (BaFin), Graurheindorfer Str. 108, 53117 Bonn (registration number: 126737) and enables cashless payment for products and services on the Internet.

Secupay is a process through which the purchase price claim is assigned to secupay. This enables a retailer to deliver goods, services or downloads to the customer immediately after the order has been placed.

If, as the data subject, you select “credit card”, “SOFORT” or “PayPal” as a payment option during the ordering process in our online shop, your data will be automatically transmitted to secupay. By selecting this payment option, you consent to the transmission of personal data required for payment processing.

When processing payment by credit card, you as the buyer transmit the payment method data to secupay. secupay then carries out a technical check of the risk of payment default. The online retailer is then automatically informed of the transaction result.

The personal data exchanged with secupay includes first name, last name, address, email address, IP address, telephone number or other data that is necessary for payment processing. The data is transmitted for the purpose of payment processing and fraud prevention. The data controller will also transmit other personal data to secupay if there is a legitimate interest in the transmission. The personal data exchanged between secupay and the data controller may be transmitted by secupay to credit agencies. This transmission is for the purpose of identity and credit checks.

Secupay may pass on personal data to affiliated companies and service providers or subcontractors if this is necessary to fulfil the contractual obligations or if the data is to be processed on behalf of them.

You have the option of revoking your consent to secupay handling your personal data at any time. A revocation does not affect personal data that must be processed, used or transmitted for (contractual) payment processing. The applicable data protection regulations of secupay can be accessed at HTTPS://WWW.SECUPAY.COM/EN/PRIVACY .

When paying with Sofort via secupay, the online payment system of SOFORT GmbH, Theresienhöhe 12, D-80339 Munich, the data you provide during the ordering process is entered into the digital transfer form provided by SOFORT GmbH and, together with your online banking data (PIN and TAN), is transmitted in encrypted form by SOFORT GmbH to your bank for the execution of the transfer. Your online banking data is not stored by the controller, secupay, or by SOFORT GmbH. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden). You can access the privacy policy via the following link: HTTPS://CDN.KLARNA.COM/1.0/SHARED/CONTENT/LEGAL/TERMS/0/DE_DE/PRIVACY.

When paying with PayPal via secupay, the online payment system of PayPal (Europe), S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg, the bank details you have stored with PayPal will be used by PayPal for payment. Neither the controller nor secupay has access to this payment data. PayPal’s applicable data protection provisions can be found at HTTPS://WWW.PAYPAL.COM/DE/WEBAPPS/MPP/UA/PRIVACY-FULL.

You can reach our customer service from Monday to Friday from 9 a.m. to 5 p.m. at 035 955 – 7550 – 75 or via email at INFO@SECUPAY.COM.

MailChimp

We send newsletters with MailChimp and use functions of the newsletter service MailChimp from The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA on this website to record newsletter registrations.

General information about MailChimp

Rocket Science Group LLC (MailChimp) maintains online platforms that enable our users to stay in touch with their subscribers, primarily via email. They allow users to upload email addresses and other subscriber profile information, such as name, physical address, and other demographic information, to the MailChimp database. This information is used to send emails and enable the use of certain other MailChimp features for those users. In accordance with its published privacy policies, MailChimp shares some information with third party service providers to provide and support the services MailChimp offers to users. MailChimp also shares some information with third party advertising partners to better understand users’ needs and interests so that more relevant content and targeted advertising can be provided to those users and other users.

Newsletter Sign up

If you sign up for our newsletter on our website, the data you enter will be stored by MailChimp.

Deletion of your data

You can withdraw your consent to receive our newsletter at any time by clicking on the link at the bottom of the email you receive. Once you have unsubscribed by clicking on the unsubscribe link, your data will be deleted from MailChimp.

Newsletter evaluation

When you receive a newsletter via MailChimp, information such as IP address, browser type and email program is stored to give us information about the performance of our newsletter. MailChimp can use the images integrated in the HTML emails called web beacons (details can be found at HTTPS://KB.MAILCHIMP.COM/REPORTS/ABOUTOPEN-TRACKING) to determine whether the email has arrived, whether it has been opened and whether links have been clicked. All of this information is stored on MailChimp’s servers, not on this website.

MailChimp is an active participant in the EU-US Privacy Shield Framework, which regulates the correct and secure transfer of personal data. You can find more information on this at HTTPS://WWW.PRIVACYSHIELD.GOV/PARTICIPANT?ID=A2ZT0000000TO6HAAG. You can find out more about the use of cookies at MailChimp at HTTPS://MAILCHIMP.COM/LEGAL/COOKIES/, and information on data protection at MailChimp (privacy) can be found at HTTPS://MAILCHIMP.COM/LEGAL/PRIVACY/.

MailChimp Data Processing Agreement

We have concluded a contract for order data processing (Data Processing Addendum) with MailChimp. This contract serves to protect your personal data and ensures that MailChimp adheres to the applicable data protection regulations and does not pass on your personal data to third parties.

More information about this agreement can be found at HTTP://MAILCHIMP.COM/LEGAL/FORMS/DATAPROCESSING-AGREEMENT/.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) over HTTPS.

Information about your right of objection according to Art. 21 GDPR

Case-specific right of objection

You have the right to object at any time to the processing of personal data concerning you which is carried out on the basis of Art. 6 (1) (f) GDPR (data processing on the basis of a balance of interests), for reasons arising from your particular situation; this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims.

Recipient of an objection

Sportzfreund GmbH

Managing Directors Frank Spalke and Sven Petersen

Frankenstrasse 29
51427 Bergisch Gladbach

Changes to our privacy policy

We reserve the right to adapt this privacy policy so that it always complies with the current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

Questions to the Data Protection Officer

If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization directly:

Sportzfreund GmbH

Managing Directors Frank Spalke and Sven Petersen

Frankenstrasse 29
51427 Bergisch Gladbach

The privacy policy was created with the help of activeMind AG, the experts for EXTERNAL DATA PROTECTION OFFICERS (version #2020-09-30).